Contact us

Get In Touch

At Aeon Camp, your adventure is our priority. Whether you have a question about the technical specifications of our tents, need assistance with sizing for your hiking shoes, or want to learn more about our Lifetime Warranty, our dedicated team of outdoor enthusiasts is ready to help. No matter where you are on the trail, we are just a message away.

Contact Information

• Customer Support Email: info@aeoncamp.us (We aim to respond to all inquiries within 12-24 hours, Monday through Saturday.)

• Headquarters Address: 11816 Inwood Rd #5327, Dallas, TX 75244, United States

• Phone Support: +1 (608) 521-7118 Aeon Camp (Available Monday – Saturday, 8:00 AM – 5:00 PM CST)

Common Reasons To Reach Out

• Order Tracking: Need to know where your gear is? Provide your order number for a real-time update.

• Warranty Claims: Our "Aeon Endurance Guarantee" is here for you. Contact us if your gear needs professional attention.

• Expert Advice: Not sure which backpack fits your torso length? Our gear experts can provide personalized recommendations.

• Returns & Exchanges: We offer a 30-day "Trail Test" period. Contact us to start a hassle-free return.